Nowadays there are many people who use headsets with the computer so that they can do multitasking. I have found headset a really good device as it frees my hand, and I am able to do other tasks as well. When you will look for headsets, you will find that they are available in different styles , according to the need of the person. Usually they only have a single speaker like a telephone, but also comes with speakers for both ears. Standard headsets with the headband wearing over the head are known as over-the-head headsets. Headsets with headband going over the back of the user's neck are known as backwear headset or behind-the-neck headsets. Headsets that are worn over the ear with a soft ear-hook are known as over-the-ear or earloop headset; these headsets do not have a headband. There are also headsets in the market which are designed so that users can change the wearing method by assembling and dis-assembling various parts, known as convertible headsets.
There are also Telephone headsets available, and they are the headsets which are used to connect to a fixed line telephone system, be it PSTN or PABX (office system telephones) you connect it with all phones. A telephone headset functions by replacing the handset of a telephone; hence, it cannot operate on its own. All telephone headsets come in a standard 4P4C modular connector commonly referred to as an RJ-9 connector, which is exactly as same as a telephone handset. By removing the handset and replacing it with the headset, you can talk on the phone as long as you want and that too without holding the handset. As research shows, many office workers suffer from Telephone Neck Syndrome (TNS) due to constantly squeezing the telephone handset with their neck and shoulder during conversations. So for them I would say it's a fantastic device.
A quality headsets permits clarity of voice on both ends of the conversation. What does this do? It basically eliminates the possibility of miscommunication, therefore shunting incomplete and bad information from important calls. Moreover, headsets also eliminate the need for either party to consistently repeat themselves. This leads to shorter and more efficient telephone communication. Those extra seconds of missed information and bad communication practices add up to all kinds of expensive scenarios, especially for a call center. Picture being more comfortable in what you are being paid to do, chances are very good that your production output will benefit from the comfort a headset will provide you. The same holds true for anyone else. Employees are an investment. Insuring their comfort will enhance that investment resulting in more calls, better concentration and over all first-class interaction with your clients headsets offer the ultimate in comfort for the user.
